Privacy Policy

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Transaction history and records
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

We use the information we collect to:

• Process and complete your airtime transactions
• Create and manage your account
• Send transaction confirmations and updates
• Respond to your inquiries and provide customer support
• Improve our services and user experience
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations
• Send promotional communications (with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or conducting business operations.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with your explicit consent for specific purposes.

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI DSS compliant gateways
• Regular security audits and assessments
• Access controls and authentication measures
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings, but disabling cookies may affect certain features of our service.

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Opt-out of promotional communications
• Withdraw consent for data processing (where applicable)
• File a complaint with relevant data protection authorities

To exercise these rights, please contact us using the information provided in the Contact section below.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Transaction records may be retained for accounting and legal compliance purposes.

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@sendairtime.com
• Phone: +1 (234) 567-890
• Contact Form